Kathy Riley

What do you do at Wandle?

As Community Safety Team Manager, I am committed to improving the ASB journey for all of Wandle's customers, to ensure we are using all tools available to tackle all reports of ASB whilst communicating this to the customer throughout the journey. We will also work with partner agencies to ensure that we provide a wraparound service.

Why did you join Wandle?

I joined Wandle because I wanted to work for an organisation with a strong social purpose and a clear focus on ASB. I wanted the opportunity to give customers the best possible service, to listen to them and take feedback on improving our services, Wandle is giving me the opportunity to build a strong resilient team to serve our customers.

What do you enjoy most about working here?

I have been made so welcome by all the staff at Wandle and have already had the opportunity to meet with and talk to many of our customers, I have also been afforded the opportunity to create a whole new team with customers at our focus.

How has Wandle supported your development?

Wandle actively took on my Senior Housing Property Management Apprenticeship that has given me the opportunity to strengthen my knowledge and obtain a qualification which in turn will feed down to our customers with them getting the benefits of my knowledge and experience.

What would you say to someone thinking about applying?

If you are looking to join a company that cares about their staff and their customers and are actively changing the ways of working for customers, Wandle is the place for you. Wandle has a clear focus moving forward to improve their services and for me are an amazing company to work for.